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Level 2/3 IT Support Engineer

Hays Melbourne, Australia
Posted 8 days ago Permanent Competitive

Level 2/3 IT Support Engineer

Hays Melbourne, Australia
See job description for details
Level 2/3 IT Support Engineer job available at growing MSP | Geelong | Permanent | Immediate start Your new company
A growing Managed Service Provider requires a Level 2/3 Support Engineer for a permanent opportunity commencing ASAP, to be based at their Geelong office. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies.

Your new role
In this exciting new role, you will be:
  • Providing 2nd & 3rd level support for a broad range of clients.
  • Handling escalations for the level 1 Helpdesk team.
  • Maintaining relationships with clients.
  • Performing technical support of servers, network and hardware.
  • Delivering a high level of customer service.
  • Installing, maintaining and expanding the IT Infrastructure for clients.
What you'll need to succeed
To be successful in your application, you will need:
  • Demonstrated experience of providing level 2 IT support.
  • Sound knowledge of Azure, Windows Server, Exchange, Office 365, VMware / Hyper-V, Hardware and LAN / WAN Networks.
  • A tertiary education in Information Technology as well as Azure, Microsoft, VMware, Palo Alto, Check Point and Cisco certifications are beneficial.
  • Proven experience working for a Managed Service Provider or Consultancy.
  • Current driver's license and access to a car.
What you'll get in return
Working in an organisation where they develop and grow careers, you will be offered a great salary package, working across a supportive and collaborative team. This organisation prides itself on internal promotion and career development. Do not miss out!
What you need to do now
If you're interested in this role or know of someone that may be, please click 'Apply Now' or forward an updated CV to Daniel.Bertino@hays.com.au.#3005625
Job ID  3005625
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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