Job Description

The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight and control solutions to meet the Company's legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions and Anti-Bribery and Corruption. The GFCC portfolio comprises all aspects of the Company's first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the APAC region and both proprietary non-proprietary global markets.

The Regional Financial Crimes Compliance - APAC team is responsible for overseeing the market level financial crime programs and ensuring implementation of systems, controls and procedures that are compliant with Enterprise standards, Legal Entity policy, and specific local market requirements. The team is also responsible for maintaining a formal governance framework which continuously monitors the health of each market/legal entity program and ensures consistency and alignment with enterprise expectations. They also provide investigative support for the APAC legal entities, handling investigations that are escalated by the Global FC Surveillance Unit.

Responsibilities

This role sits within the Regional Coordination team within the Regional Financial Crimes Compliance - APAC.

Reporting into the Manager, Regional FCC, this role will support the oversight and coordination of the regional work the team performs, working closely with key stakeholders in the other GFCC global teams and in particular the other Regional FCC teams and APAC Legal Entity Compliance Officer teams. This team has responsibility for ensuring that we meet critical project timelines, performing a coordination point to ensure milestones are met. They will also work closely with the broader Regional FC C team to achieve our goals.

This role will work with team colleagues to support in the following areas -

The oversight and governance support of financial crime related matters across the APAC region for all American Express products, services and business lines.
Supporting the APAC Region's contribution to the various Enterprise led projects as well as the socialisation strategy for key stakeholders in the APAC region.
Ensuring all APAC markets are meeting the Enterprise Financial Crime Risk Management Standards.
Ensuring the quality, accuracy, and timeliness of suspicious activity and transaction reporting and sanctions/PEP/Risk screening processes in line with local regulations and GFCC policy and standards; and providing guidance to local teams on documentation standards and regulatory expectations.
Closely collaborate with other Market/Regional Investigations teams to ensure harmonization and best practice sharing.
Monitoring and assessing emerging risks and regulatory changes in close coordination with the Regional FCC regulatory team within the region, identifying trends and developing strategies to include in investigative procedures and training.
Enabling effective ongoing training and deep awareness of the evolving financial crime environment for all the team members.
Supporting the management of supervisory and regulatory examinations and audits.
Collecting, analysing and reporting on screening, investigations and investigations metrics for relevant legal entities; and provide reports and regular updates to senior management on the operation and effectiveness of systems and controls.
Supporting the team's governance function by contributing to the enhancement of our oversight and QA capability. Oversight will include any processes and controls established by the 1LoD and/or to be migrated to the 1LoD.
Liaising with operational stakeholders and offering insightful guidance on operational and reporting matters.
Provide input into the enhancement of appropriate reporting for all elements of the financial crime program and provide reports and regular updates to senior management on the operation and effectiveness of systems and controls related to the FCC investigations team.
Supporting and strengthening the efforts of American Express to assist in the global fight against all aspects of financial crime.

Qualifications

Minimum Qualifications:

At least 3 years' experience or more of demonstrated financial crime compliance experience or operational risk/compliance experience.
A high level of knowledge and understanding of financial crime and related regulatory requirements throughout the APAC region.
Experience in identifying money laundering risks, in particular for credit cards and merchant services amongst others and developing and implementing financial crime programs and controls to manage identified risks.
Excellent communication skills and the ability to develop and maintain relationships.
Strong judgement.
Self-motivated, energetic team player with proven ability to work effectively across jurisdictions and with all levels of management.
Ability to manage multiple tasks, take on additional responsibilities, and prioritize work in a deadline-intensive environment.
Aptitude for analysis, investigation & problem solving includes the ability to manage and organize large datasets efficiently.
Strong proficiency in Microsoft Excel, including the ability to develop and manage macros and formulars.
Experience in creating and interpreting graphs, charts, and data visualizations is an advantage.
Experience of working in a complex matrix organization structure is an advantage.
Experience in major projects is an advantage.

Compliance Language:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid or onsite arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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