Job Description

The Global Financial Crimes Surveillance Unit (GFCSU) is part of American Express's Global Financial Crimes Compliance (GFCC) organization within Global Risk & Compliance. GFCSU partners closely with the U.S. Investigations Unit (USIU) to detect, investigate, and mitigate financial crime risk across the enterprise.

GFCSU is responsible for identifying and investigating potentially suspicious financial activity through transaction monitoring, data analysis, and investigative research. The team reviews complex cases involving money laundering, terrorist financing, fraud, sanctions, politically exposed persons (PEPs), and other financial crime risks. When appropriate, GFCSU supports the filing of Suspicious Activity Reports (SARs) with the Financial Crimes Enforcement Network (FinCEN) and partners with internal compliance teams to meet global regulatory reporting obligations.

By leveraging advanced monitoring tools, analytical techniques, and cross-functional collaboration, GFCSU helps safeguard American Express from financial crime while ensuring compliance with key regulations, including the Bank Secrecy Act (BSA), USA PATRIOT Act, and the Foreign Corrupt Practices Act (FCPA). The team's work is critical to protecting the company, supporting regulatory compliance, and assisting law enforcement in combating money laundering, terrorist financing, fraud, identity theft, and other illicit activity.

Responsibilities

The successful candidate will work in our hub in Kuala Lumpur (Malaysia) to mitigate risk to the American Express enterprise through research and analysis of financial activity for suspicious patterns along with the review of records. Candidates must be flexible and willing to change responsibilities to meet business needs, should be comfortable reading and reviewing records from multiple jurisdictions, and be able to work with various teams across American Express, including international Market Compliance Officers, line of business representatives, and project teams, among others.

How will you make an impact in this role?

Conduct time-sensitive, meticulous financial crime investigations, analyzing each instance of potential suspicious financial activity across multiple jurisdictions and countries, utilizing a wide variety of research and analytical tools.
Demonstrate a keen attention to detail in investigation, analysis, and writing.
Produce well-written reports detailing and analyzing potentially suspicious activity.
Review other analysts' investigations and provide constructive feedback.
Ability to pivot smoothly between the different GFCSU workflows: AML, EDD, Screening and Anti-Corruption.
Meet performance expectations: productivity and quality goals.
Compliance with SLAs.
Collaborate on additional projects to assist the various CGFCSU teams.
To develop and maintain an adequate knowledge of the financial crime environment.
Build strong relationships with strategic partners across to ensure effective coordination of investigations.

Qualifications

Minimum Qualifications:

At least two years of experience in one of the following areas is mandatory: AML compliance, transaction monitoring, sanction screening, EDD, regulatory compliance, law enforcement, fraud investigations and other financial crime investigations (two years minimum).
Knowledge of AML legislation and specific financial crime, sector and geopolitical issues.
Fluency in English (spoken and written).
Microsoft Excel proficiency.
Proficiency in researching information for business related purposes.
Proven ability to work with and analyze large amounts of data in order to report critical information.
Effective communication and excellent writing skills.
High level of professionalism, self-motivation, and sense of urgency.

Preferred Qualifications:

Knowledge of languages other than English would be a plus.
Certification in Compliance, AML or Financial Crime related fields.
Experience working in KYC, Transaction monitoring, Sanctions or EDD departments
Highly preferred bachelor's degree (or equivalent). Ideally in one of the following, or similar, fields of study: Law, Justice Studies, Criminology, Business Administration, Finance, Economics, Accounting, or Government & Public Services,
Knowledge of data processing and visualization, dashboarding and reporting, process automation and optimization.

Compliance Language:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid or onsite arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

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