Description



The Section Manager - Delivery Management is responsible for the managerial direction and leadership of the Delivery Management section within the Technology Solutions Group (TSG). This includes supporting and executing business strategy, developing high performance teams, and promoting the Burns & McDonnell culture, values and mission. The Section Manager - Delivery Management will lead the section in a dynamic and profitable manner based on Burns & McDonnell's core values of client satisfaction, commitment, dedication, integrity, safety and overall outstanding service. This role ensures the successful execution and delivery of technology solutions and digital products, with accountability for SDLC and Agile process adherence across all delivery engagements.

• Provide leadership to the team; direct and coordinate work assignments and review performance to ensure the efficient, cost-effective utilization of staff.


• Responsible for profitable growth of the section; ensuring staff levels, staff loading, and staff assignments meet initiative requirements while maintaining billable goals.


• Implement, apply and support company, global practice and/or regional office programs and initiatives; successfully navigating and managing change within the section.


• Manage and oversee the end-to-end delivery of technology solutions, ensuring alignment with the TSG Software Development Life Cycle (SDLC) and Agile methodologies.


• Champion and align the execution of the SDLC across all product phases, from initiation to deployment and closure.


• Act as an escalation point and advisor for Delivery Managers serving as the primary liaison for customers throughout the solution delivery lifecycle.


• Develop and enforce processes for health and status reporting, providing transparent and consistent updates to customers and internal leadership.


• Responsible for collaborating with business development managers, business line leads, project managers, and proposal production staff on proposals to secure work for staff.


• Achieve stated targets and standards for financial performance; manage department budget and expenditure of funds.


• Prepare and present workload and monthly financial reports to global practice or regional management and applicable project managers.


• Responsible for the recruitment, development, training, and retention of staff.


• Responsible for conducting performance evaluations for department staff.


• Provide leadership, guidance, and instruction to the department.


• Responsible for interpreting the organization's policies, purposes, and goals to staff.


• Responsible for overall QA/QC process adherence.


• Enforce compliance with company and site safety policies.


• Performs other duties as assigned.


• Complies with all policies and standards.

Qualifications

• Bachelor Degree in Technology, Computer Science or related degree and 5 years related professional experience required or High School Diploma/GED and 9 years related professional experience required


• Previous leadership and/or management experience is preferable.


• Must demonstrate excellent oral and written communication skills, strong interpersonal skills, and the ability to clearly and effectively present complex information to all levels of employees, management, and clients.


• Position requires the ability to thoughtfully and positively influence, lead, and manage change.


• Must possess strong project management skills and a strategic perspective.


• Must be expert in the use of computer software (i.e., Microsoft Word, Excel, PowerPoint).


• In-depth understanding of how to connect technology solutions to business needs and strategy strongly preferred.


• Proven experience leading product delivery within an established Software Development Life Cycle (SDLC) framework strongly preferred.


• Strong knowledge of and experience with Agile (Scrum, Kanban) and Waterfall methodologies strongly preferred.


• Strong knowledge of the Atlassian suite (Jira, Confluence) strongly preferred.


• Demonstrated ability to write clear and concise scope documents and technical project documentation strongly preferred.


• Experience in a client-facing role, with a strong focus on customer satisfaction and relationship management strongly preferred.


• Proven ability to collaborate effectively with cross-functional teams, including UX/UI designers and software developers strongly preferred.


• Strong organizational skills with experience in defining and managing product status and health reporting strongly preferred.

This job posting will remain open a minimum of 72 hours and on an ongoing basis until filled.



EEO/Disabled/Veterans




Job Information Technology




Primary Location US-MO-Kansas City




Schedule: Full-time




Travel: Yes, 25 % of the Time




Req ID: 264895




Job Hire Type Experienced #LI-MJ #COR N/A