In this Role You Will:

• Provide advanced Tier 3 technical infrastructure, DevOps and engineering support for complex issues escalated from other support and technical service teams.

• Monitor, troubleshoot, and optimize system performance to ensure uptime, reliability, and compliance with SLAs.

• Serve as an escalation point for Azure implementation-related challenges.

• Is a key participant in new feature development from an implementation perspective, working closely with leadership and occasionally product and engineering teams.

• Contribute to documentation, automation scripts, and internal knowledge sharing for continuous improvement.

• Engage in special projects and perform other related duties as assigned.

What It Takes:

• Bachelor's degree in a related field or equivalent combination of training and experience.

• 8+ years of cloud engineering experience, with at least 4 years working in Azure environments.

• Extensive hands-on expertise with Azure services such as Virtual Machines, Functions, Virtual Networks, Azure Active Directory, AKS (Azure Kubernetes Service), and Azure Synapse Analytics.

• In-depth understanding of Windows administration, hyperconverged technologies, networking, and containerization (Docker/Kubernetes).

• Skilled in building infrastructure with Terraform, Ansible, or Azure Resource Manager templates.

• Thorough knowledge of CI/CD tools like Azure DevOps, GitHub Actions, or Jenkins.

• Exceptional troubleshooting abilities in cloud infrastructure, networking, security best practices, and performance tuning.

• Experience supporting Agile/Scrum development environments.

• Excellent analytical and problem-solving abilities.

• Outstanding written and verbal communication skills.

Specializations That Will Make an Impact:

• Azure Solutions Architect Expert or DevOps Engineer Expert certification.

• Familiarity with AWS or Google Cloud platforms.

• Scripting experience in PowerShell, Bash, or Python.

• Ability to perform under pressure and manage multiple priorities simultaneously.

• Experience leading and mentoring staff and technical support teams.

• Experience with production readiness review processes.

Special Factors

Sponsorship
Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission-we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.