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Knowledge Services Operations Assistant

Baird Chicago, United States
Posted 14 hours ago Permanent USD 25.00 - 33.00 per hour

Knowledge Services Operations Assistant

Baird Chicago, United States
Knowledge Services Operations Assistant

About the Role:



Join Baird's Global Investment Banking (GIB) team as a Knowledge Services Operations Assistant, where you'll play a key role in helping investment bankers access the research, market intelligence, and data they need to serve clients and execute transactions. This position offers a unique opportunity to combine operations, technology, research support, and data management within a fast-paced investment banking environment.



This is an excellent growth opportunity for someone who is highly organized, intellectually curious, and interested in building a career in research, knowledge management, or financial services. You'll work alongside experienced professionals who are committed to your development, providing hands-on training, mentorship, and exposure to leading research platforms, market data resources, and emerging AI-driven tools.



At Baird, you'll be empowered to take ownership, continuously learn, and make a visible impact on a team that supports bankers across the globe. We offer a collaborative hybrid work environment, with in-office collaboration Tuesday through Thursday and remote work Monday and Friday, subject to business needs.




The Impact You'll Make



  • Maintain research and market-data operations - track subscriptions, user lists, and renewals across the firm's information-product vendors with accuracy and timeliness

  • Build and maintain spreadsheets of moderate-to-high complexity, including pivot tables, lookups, and usage/cost reporting

  • Field and route research requests, addressing questions that require knowledge of departmental and firm functions

  • Maintain data integrity across CRM and internal systems through accurate entries and regular cleanups

  • Assemble materials and compile research so the team can focus on serving bankers

  • Coordinate meetings, vendor demos, and training logistics; process vendor invoices and expenses, checking for accuracy




What You'll Bring to Baird



  • Bachelor's degree preferred; minimum 2 years of relevant experience, with investment banking or financial services experience strongly preferred

  • Prior experience in library sciences, research support or knowledge management is a plus

  • Advanced Excel skills and strong command of Microsoft Office (Word, Excel, PowerPoint, Outlook)

  • Exceptionally organized - consistent, accurate, and able to prioritize and meet deadlines

  • Not afraid of technology - a proactive self-starter who learns new platforms quickly; exposure to AI tools (Copilot, ChatGPT) and CRM platforms like Salesforce is a bonus

  • Intellectually curious - energized by learning new tools, data sources, and better ways to work

  • Detail-oriented, a strong communicator, and a flexible team player able to thrive under peak workloads




Compensation and Benefits:



  • Approximately $25 - $33 per hour, based on a 37.5 hour work week

  • Bonus potential up to 8.5% of base pay

  • Compensation and bonus are commensurate with experience, performance and/or firm profitability

  • You'll have the opportunity to advance your career while enjoying our comprehensive benefits designed for your life, career and future.



#LI-RE1

Job ID  R2026852
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