Senior Category Manager - Outsourcing



Location: Norwich, York, Leeds or Bristol based (50% hybrid working)



Salary: circa £75,000



This is a great job for someone who has strong procurement, category management or supplier relationship management experience and enjoys working in a complex, fast-paced environment. You'll be confident leading commercial negotiations, influencing senior stakeholders, and managing strategic supplier relationships to deliver value, performance and risk management outcomes. This role would suit someone with experience in outsourcing or business process outsourcing (BPO) categories who is passionate about driving commercial excellence and shaping sourcing strategies that support business objectives.




A bit about the job:



As a Senior Category Manager specialising in Outsourcing, you'll play a key role in managing Aviva's third-party spend and strategic supplier relationships. Working closely with business stakeholders, you'll develop and deliver category strategies, lead sourcing and procurement activity, negotiate complex contracts, and ensure suppliers deliver against agreed performance, value and risk requirements. You'll be responsible for identifying commercial opportunities, driving cost efficiencies, managing supplier performance, and supporting outsourcing initiatives that contribute to Aviva's wider business strategy. This is a highly visible role requiring strong collaboration across multiple business areas to deliver the best outcomes for Aviva.




Skills and experience we're looking for:

• Proven experience in Procurement, Category Management, Supplier Relationship Management (SRM) or Commercial Management within a financial services, insurance or regulated organisation.


• Strong track record of leading sourcing activity, negotiating complex commercial agreements and delivering measurable business value.


• Experience managing strategic supplier relationships, driving performance improvements and ensuring contractual obligations are achieved.


• Excellent stakeholder management and influencing skills, with the ability to build trusted relationships across all levels of the business.


• Knowledge of outsourcing, business process outsourcing (BPO) or complex third-party service arrangements, including associated commercial and operational risks.

What you'll get for this role:



Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We want you to shine. That's why we have so much to offer you:

• Salary around £75,000 - depending on skills, experience, and qualifications


• Bonus opportunity - 12% of annual salary, depending on your performance and the business'


• 29 days of paid leave exclusive of public holidays - with the option of buying or selling additional holiday days


• Generous pension scheme - we'll contribute up to 14%


• Aviva-funded Private Medical Benefit to help you get expert support when you need it


• Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts


• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme


• Brilliantly supportive policies including parental and carer's leave


• Flexible benefits to suit you, including sustainability options such as cycle to work


• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others


• We take your wellbeing seriously with lots of support and tools

Aviva is for everyone:



We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.



We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.



To find out more about working at Aviva take a look here



We'd love it if you could submit your application online. If you require an alternative method of applying, please send Balazs Palcsek a mail at balazs.palcsek@aviva.com