Intelligence Analyst




Department: Legal




Employment Type: Permanent - Full Time




Location: Bolton




Description



Keoghs is looking to recruit an Intelligence Analyst to join our busy, fast paced Intelligence Team. The Intel Analyst will work on a variety of claims ranging from motor fraud, credit hire, EL PL and complex injury matters (and potentially more!). The role involves identifying the appropriate and relevant intelligence evidence from a wide range of resources that ultimately assists with the decision making process required to drive our cases to a resolution.



On the receipt of bespoke instructions, the Intelligence Analyst will undertake a variety of searches and will need to capture all intelligence evidence relevant to a claim and evidence the same whether that be in internal reports / pictorial format / formal statements. In addition, the Intelligence Analyst will be required to provide ad hoc intelligence for internal and external customers as required.




Key Responsibilities

• Analysing claims files and provide reports and information to Clients and File Handlers as to the outcome of the analysis.


• Using desktop systems and analytical techniques to research and locate relevant information that will validate or rule out concerns and / or detect potentially fraudulent information.


• Compiling reports/profiles on individuals and groups involved in suspected fraudulent activity.


• Preparing witness evidence (including statements) in order to adduce the results of analysis in Court proceedings (generally civil proceedings) where necessary.


• Utilising IT software applications at an advanced level in order to produce proactive intelligence reports (e.g. iBase, i2 Analysts Notebook, Excel).


• Delivering structured and detailed briefings to lawyers and clients on all key facts relating to specific investigations as required.


• Preparing reports detailing Intelligence led fraud risk assessments in relation to Insurance Fraud and fraud ring investigations.


• Producing reports/briefings in accordance with the Intelligence Cycle and utilising the NIM (National Intelligence Model).


• Where appropriate, mentoring Trainee analysts on an informal basis.


• Achieving a daily chargeable target.


• Compliance with service level agreements as required on a client specific basis and in accordance with internal benchmarks.


• Time recording in accordance with Keoghs policy.

Hours: 35 hours per week, Monday - Friday 9am - 5pm with 1 unpaid hour for lunch.


Location: Primary location for this role is Parklands, Bolton Office




Skills, Knowledge and Expertise

• Understanding of legal framework within which intelligence can be disclosed.


• Drafting comprehensive and professional reports summarising key issues.


• Basic level of commercial awareness.


• Communication skills - verbal and written.


• Good telephone manner.


• Confidence and ability to liaise with clients/customers when presenting a reasoned, logical argument.


• Working to tight deadlines and under pressure.


• Can work under own initiative and innovative in their thinking

Benefits

• Davies Incentive Plan


• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)


• Family Cover Private Medical Insurance (Bupa)


• Simply Health Care Cash Plan


• WeCare - 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing


• Death in Service


• Critical Illness Cover


• PHI/Income Protection (Private health insurance)


• Pension Contribution based 5% Employee / 3% Employer


• Employee Resource Groups


• Employee Volunteering Programme


• Cycle to Work Scheme*


• Tech Scheme*


• Season Ticket Loan*


• Gym Flex*


• Access to Online Discount Sites


• Discounted Gourmet Society Membership


• Discounted Tickets for Merlin Attractions nationwide


• Discounts at local retail outlets

* after successfully completing probation