Role Summary

This is an exciting opportunity for an experienced Manager to oversee a high-value client mandate, lead junior team members, and play a key role in delivering exceptional service.

The role combines client relationship management, team development, and strong governance, making it ideal for someone who enjoys responsibility, variety, and the chance to make a visible impact.

Key responsibilities

• Manage and oversee a varied client portfolio, ensuring consistently high standards of service and administration.
• Act as a trusted point of contact for directors, clients, and internal stakeholders on portfolio matters.
• Lead and support complex transactions, onboarding activity, and corporate governance requirements.
• Review documentation, statutory filings, and due diligence processes to ensure accuracy and compliance.
• Coordinate meetings, oversee action points, and ensure timely follow-through across the portfolio.
• Build strong working relationships with colleagues, clients, and external advisers across jurisdictions.
• Supervise, coach, and develop junior team members, supporting performance and career growth.
• Monitor workload, time recording, WIP, and billing activity to support commercial performance.
• Contribute to divisional goals by supporting operational improvements and broader business priorities.
• Operate as part of Altum's first line of defence by identifying and escalating any unusual or suspicious activity.
  
  Required Skills & Experience
• Strong experience in financial services, corporate administration, or a related client servicing environment.
• Confident understanding of corporate governance, statutory requirements, and regulatory obligations in Jersey.
• Proven ability to lead, motivate, and develop high-performing teams.
• Excellent communication and relationship-building skills, with a confident and professional approach.
• Strong attention to detail, sound judgement, and the ability to manage competing priorities effectively.
• Relevant professional qualification.