The Vacancy

Our Third Party Administration (TPA) department is a dynamic administration team with a varied portfolio of clients. They play a key part in providing our clients and members with a market-leading service on Defined Benefits (DB), Defined Contribution (DC) and CARE pension arrangements.

We currently have an exciting opportunity to join this department as an Administration Consulting Analyst, within our Data Journey team in our Birmingham, Edinburgh or Glasgow Office.

What will your role look like?
You will support the delivery and successful implementation of pensions administration projects for both new and existing clients across our national Third-Party Administration function. Working closely with internal teams and stakeholders, you will help to understand project requirements, analyse operational needs, and contribute to defining the scope, objectives and approach for each project to support successful delivery.

Though this is a varied role, your key tasks will include:

• Deliver pensions administration services and project work across a portfolio of TPA client projects.
• Act as a point of reference for complex or non-standard project cases.
• Support business development activities, including opportunities to secure new projects and bespoke client administration work where appropriate.
• Complete allocated tasks in line with agreed project plans and timescales.
• Contribute to the continuous improvement of processes and service delivery.
• Monitor time spent on assignments to support effective project management and profitability.
• Adhere to and contribute to the firm's professional standards and quality frameworks, including peer review processes, model quality standards and best practice guidance.
• Draft and review project reports, and present findings and recommendations to colleagues and clients as required.

To enjoy and succeed in this role, you will have:

• Experience working in UK pensions operations and administration.
• Detailed and up-to-date knowledge of legislation relating to both Defined Benefit (DB) and Defined Contribution (DC) pension arrangements.
• Experience of data cleansing and rectification projects, including completing complex calculations.
• Strong IT skills, including Microsoft Word, PowerPoint and experience using pensions administration systems.
• Strong analytical skills, with a high level of attention to detail and accuracy.
• Experience managing projects to agreed deadlines, quality standards, scope and budget.
• Excellent communication skills, with the ability to build effective working relationships and collaborate with clients, colleagues and stakeholders across different functions and levels of an organisation.
• Ability to present and communicate complex findings clearly and provide recommendations to scheme trustees and non-technical audiences.

Ideally, candidates will hold a professional qualification such as Associate Membership of the Pensions Management Institute (or be working towards this). However, applications are also welcomed from individuals with relevant industry experience and a strong understanding of the UK pensions market.

We would also encourage applications from candidates who perhaps do not possess all the attributes and experience listed above but are competent with the majority and would be able to quickly develop the additional skills and experience required in post with our full support. We would also love to hear about other knowledge and experience you may have that is not listed but could be of interest.

Please note that as part of the recruitment process for this opportunity, candidates will be expected to complete a pensions knowledge test.

In addition to a competitive salary and access to our profit share scheme, we offer:

• A flexible selection of employee benefits, so you can choose a package that best matches your lifestyle and needs.
• A collaborative and encouraging work environment where your thinking and ideas are encouraged.
• On site mental health and wellbeing assistance.
• A commitment to helping you develop both personally and professionally, with mentoring opportunities and access to our award-winning learning portal, Aspire.
• Regular social activities, in addition to three days paid volunteering leave each year and a day's leave to celebrate your birthday.
• Hybrid working so you can enjoy the positive wellbeing of working from home as well as the benefits of meeting colleagues in our sociable, modern office environments - with the expectation of two 'in-office' days per week.
• A flexible working window, allowing colleagues the freedom to work flexibly between the hours of 7am and 7pm.

Please note, we recruit on a rolling basis so early applications are recommended to avoid disappointment.

We are committed to being open and transparent in our recruitment and reward processes. Please note that this vacancy does not currently meet the minimum salary threshold requirements for Skilled Worker sponsorship within the UK.

To avoid any disappointment, if you require sponsorship we would encourage you to check whether you may be eligible for a discounted salary threshold, or to explore alternative routes to secure your right to work in the UK before submitting your application. If you meet the criteria outlined in the job description we'll be happy to discuss your individual circumstances further with you.

About Us

Together, we've been building better futures for over 100 years. For our people, our clients and their people, our communities and the environment.

We thrive on tackling complex problems. And we believe those problems are best solved by diverse teams - diverse in skills, approaches and backgrounds. Our independence lets our people be themselves and think freely, while working in a collaborative, supportive environment. We love innovative, independent thinking and want everyone to share their ideas.

Working alongside employers, trustees and financial services institutions, we offer pensions, investments, benefits and risk consulting services, as well as data and technology solutions. With over 1000 employees and counting, we're one of the leading consultancies in our field and are proud to be recognised by numerous industry awards.

We're committed to developing our people and encourage everyone to carve out their own career path. We've many colleagues who started out in one team in the business and have ended up somewhere completely different, having had the chance to develop new skills and explore new passions.

We are continually working to improve our inclusive culture and employ diverse talent. We therefore welcome applications from people from all backgrounds, which includes but isn't limited to: age, disability, ethnic heritage, gender, marital or civil partnership status, neurodiversity, religion, sexual orientation, and socio-economic background.

Our hybrid working model offers the best of both worlds - home working as well as a fun, collaborative office environment - meaning flexible working patterns to accommodate individual needs. Find out more about our careers here .

If you need any assistance in relation to a personal requirement, medical condition or neurological difference during our selection process then please let us know.

Together, we can make this the best job you'll ever have.

We Offer

Our culture

We live and breathe our four values - friendly, confident, partnering and straightforward - and genuinely care about out people, clients, community and the environment.

Job satisfaction

Every employee can genuinely make a difference and contribute towards achieving our purpose - together, building better futures. Whether that's helping our clients build more secure financial futures, using your 3 days volunteering or helping us reduce our carbon footprint.

Reward and wellbeing

We offer competitive salaries, a share of company profits and an award-winning benefits package. We also take your mental, physical, social and financial wellbeing seriously, both in and outside of work.

Flexible working

We trust our people to work in a pattern that suits their circumstances with a healthy balance of home and office working.

Latest technology

We use the most up-to-date technology and software to match our ground-breaking business solutions that make life easier for us and our clients.

Career development

There is no linear path - learning opportunities are plentiful and empower you to carve out your own career.