Cisco Voice Engineer

TEKsystems (Allegis Group Singapore Pte Ltd) Singapore

Posted 8 days ago Contract Competitive

Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.

We are looking for a Voice Engineer with experience in Cisco Unified Communications Manager (CUCM), Microsoft Teams Phone and Cisco Webex cloud-connected calling solutions. The role supports regional voice architecture, engineering and project delivery.

Key Responsibilities

Design, deploy and support Cisco CUCM, Microsoft Teams Phone/Direct Routing and Cisco Webex solutions.
Configure SBC connectivity, SIP routing, PSTN integration and voice routing policies.
Integrate voice platforms with IPC Unigy, Avaya PBX, NICE Recording and video solutions.
Troubleshoot complex voice and telephony issues.
Provide technical guidance on voice architecture, design and implementation.
Work with internal teams, project managers and external vendors to deliver voice projects.
Ensure solutions meet business, technical and compliance requirements.

Requirements

5-7 years of IT experience, ideally within financial services.
Strong Cisco voice/UC experience, particularly CUCM.
Working knowledge of Microsoft Teams Phone and Direct Routing.
Working knowledge of Cisco Webex cloud-connected solutions.
Experience with SIP, SBCs, PSTN integration and enterprise telephony.
Knowledge of IPC Unigy, Avaya and NICE Recording would be advantageous.
Experience with trading floor and telecommunications environments is preferred.
Strong communication, stakeholder management and troubleshooting skills.
IT degree, relevant certifications or equivalent experience preferred.

We regret to inform that only shortlisted candidates will be notified.

EA Registration No: R25150511 , LIM JING KAI, RUSSELL Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544

Job ID a4VQ80000094VrFMAU

ABOUT COMPANY

TEKsystems (Allegis Group Singapore Pte Ltd)

Singapore

HR & Recruitment

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a committed team working with over 6,000 clients across North America, Europe and Asia Pacific.

As an industry leader in talent services, we work with progressive leaders to drive change. That’s the power of true partnership.

TEKsystems is an Allegis Group company.

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