Job description

Business type

Types of Jobs - Finance / Accounting

Job title

Client Operations Officer, Group Invoicing (Third Party Invoicing)

Contract type

Permanent Contract

Expected start date

01/09/2026

Management position

No

Job summary

What is the opportunity?

CACEIS Malaysia has been a cornerstone of asset servicing since 2008, evolving into a trusted hub of operational excellence within the global CACEIS network. Strategically located in IOI City, Putrajaya, the company employs over 1,200 skilled professionals, providing a broad spectrum of services to institutional clients across Europe. These services include Custody & Cash Clearing, Fund Administration, Fund Distribution, Master Data Services, Market Solutions, Group Invoicing, Reconciliations and Private Equity & Real Estate Solutions. As a centre of excellence, CACEIS Malaysia plays a pivotal role in driving the scalability of global operations, enhancing service quality, and implementing standardized processes to meet the diverse needs of its clients. The dedicated team in Malaysia is committed to delivering reliable, high-quality solutions that empower clients to thrive in a dynamic and competitive financial landscape.

Working hours: 9am - 6pm (Malaysia timing)
Region: Europe (e.g. Luxembourg, Ireland, Switzerland)

What will you do?

• Process Third Party Invoice payments end-to-end through Olis Convergence and Olis MO Gerant (Caciopay).
• Validate invoice details, supporting documents, payment instructions, and approval authorizations.
• Perform daily controls, reconciliations, and exception monitoring to ensure processing accuracy and completeness.
• Process payments accurately and within agreed service level timelines.
• Investigate payment discrepancies, rejected transactions, and operational exceptions, and provide resolution.
• Attend to mailbox queries and provide timely responses to stakeholders.
• Coordinate with internal teams, vendors, and stakeholders to resolve payment-related issues.
• Provide clear analysis and recommended solutions for operational incidents and process exceptions.
• Ensure adherence to operational controls, risk management, audit, and compliance requirements.
• Support process improvements, system enhancements, and departmental or enterprise-wide initiatives.

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Supplementary Information

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including performance-based bonuses, flexible benefits, and competitive compensation.
• Leaders who support your development through coaching and managing opportunities.
• A world-class training program in financial services.
• A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded.

Position location

Geographical area

Asia, Malaysia

City

Putrajaya

Remote work

unauthorized

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

• Bachelor's Degree in Accounting & Finance
• Fresh graduates are welcome to apply

Level of minimal experience

0-2 years

Experience

• Knowledge of payments, market and industry practice (SWIFT)
• Operational knowledge / experience in Transaction Management, Corporate Actions, Foreign Exchange, Cash Payments, Shareholder Services, Fund Accounting or equivalent.
• Experience in SQL or Excel VBA

Technical skills required

• Proficient in Microsoft Office applications (e.g. Outlook, Teams, Excel, Word, Power Point, Access)
• Conversant and have worked with platforms such as NXG and familiar with core custody platforms: OLIS, Caciopay, WINGS, SAA and Sideview

Languages

English