Join a well-established global financial services institution as a Front Office Operations Support Specialist in Tokyo, supporting sales and trading teams across international financial markets.

This opportunity offers hands-on exposure to trade lifecycle management, post-trade operations, trade support, and operational risk controls within a dynamic investment banking environment. You will collaborate with front office, operations, and risk management teams to resolve trading issues, enhance operational efficiency, and ensure smooth transaction processing.

Working in a global, collaborative environment, you will gain valuable experience across financial markets products while contributing to process improvements and operational excellence.
Key Responsibilities

• Front Office Trade Support: Partner with sales, trading, operations, and risk management teams to resolve trade-related issues and support client requirements.
• Post-Trade Operations: Manage daily trading support activities, including trade amendments, cancellations, option expiries, and transaction-related enquiries.
• Trade Lifecycle Management: Support accurate trade processing, booking procedures, and post-trade activities across financial markets products.
• Operational Risk & Controls: Maintain accurate procedures, documentation, and operational controls to minimise processing errors and operational risks.
• Process Improvement: Review existing workflows, identify inefficiencies, and recommend improvements to enhance processing accuracy, efficiency, and turnaround times.
• New Product Support: Assist with new financial product launches, trade booking processes, and operational projects.
• Cross-Functional Collaboration: Communicate effectively with internal stakeholders across front office, middle office, operations, and risk teams in Japan and internationally.

Required Skills and Qualifications Experience:

• Over 3 years of relevant professional experience, preferably in financial services, banking operations, trade support, or related functions.
• Understanding of trade lifecycle processes, post-trade activities, and financial markets operations.
• Familiarity with trade processing activities, including trade amendments, cancellations, and transaction enquiries.
• Ability to support operational documentation, risk controls, and process improvement initiatives.
• Bachelor's degree.

Soft Skills:

• Excellent communication and interpersonal skills, with the ability to collaborate across multiple departments and international teams.
• Strong analytical and problem-solving abilities to investigate and resolve trade-related issues.
• High attention to detail and accuracy when managing financial transactions and operational processes.
• Effective stakeholder management and organisational skills.
• Proactive mindset with a commitment to improving operational efficiency and maintaining high-quality service standards.

Language Requirements:

• Japanese: Intermediate / Business Level
• English: Intermediate / Business Level

Preferred Skills & Qualifications

• Knowledge of financial markets products, including Foreign Exchange (FX), interest rates, credit, commodities, or structured products.
• Experience working with front office sales and trading teams in an investment banking or global markets environment.
• Familiarity with trade booking systems, post-trade processing platforms, and financial operations workflows.
• Understanding of operational risk management, internal controls, and financial markets procedures.
• Experience supporting new product launches or operational transformation projects.
• Previous exposure to multicultural or international financial institutions.

About the Company
Our client is a well-established international financial services institution with a strong presence in global financial markets.

The organisation offers a collaborative environment where front office, operations, and risk management teams work together to support complex financial transactions and deliver high-quality services.

With supportive teams across global locations, the company provides professionals in Tokyo with valuable exposure to international financial markets, cross-border collaboration, and opportunities to strengthen their expertise in investment banking operations.
Why You'll Love Working Here

• Competitive Compensation: Attractive salary package based on experience and qualifications.
• Global Financial Markets Exposure: Develop expertise in trade lifecycle management, post-trade operations, and a broad range of financial products.
• Hybrid Working Opportunities: Remote work and work-from-home arrangements are available.
• Flexible Working Hours: Flex-time arrangements support a healthy work-life balance.
• Minimal Overtime: Enjoy a work environment that values efficiency and work-life balance.
• International Collaboration: Work alongside experienced sales, trading, operations, and risk professionals across global offices.
• Career Development: Strengthen your expertise in front office operations, trade support, and financial markets processes.
• Flexible Workplace Culture: Benefit from casual clothing policies and permission for side business activities.

Don't Miss Out - Apply Now!