Job Description

Our Team

The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company's payment network. The newly created U.S. Merchant Marketing, Global Marketing Execution & Analytics (UMGEA) team is responsible for leveraging marketing and analytics capabilities to drive sustainable growth through customer, partner, and product insights that inform the merchant value proposition, channel strategy, and investment optimization, while leveraging the full range of enterprise assets and partnerships for GMNS customers and ensuring we remain compliant as a network. The GMNS Analytics team within UMGEA is responsible for partnering with global markets to drive profitable growth, accelerating acceptance and amplifying the value of Amex acceptance to Merchants, bank partners and Card Members at scale. We offer powerful data and actionable insights to attract new businesses to engage with Amex, help existing businesses improve performance and capitalize on new opportunities.

Description:

The UMGEA - Global Analytics team is seeking an Analyst to lead development, delivery, and scaling of analytical solutions that support marketing target strategy, marketing measurement, and investment planning / optimization across GMNS and partner teams. The role will support analytics across various marketing lifecycles, including audience identification, targeting strategy, campaign measurement, performance diagnostics, and optimization recommendations. The Analyst will work across the analytics lifecycle, from problem definition and data analysis to insight generation, storytelling, and recommendation development.

Responsibilities

Responsibilities:

• Quickly understand business problems, marketing objectives, data sources, and performance trends to generate actionable insights.
• Support analytics, measurement, and reporting across key marketing priorities, including target strategy, campaign performance, investment planning, and optimization.
• Develop audience, cohort, market, and segment-level diagnostics to identify opportunities and improve marketing effectiveness.
• Partner with cross-functional teams to translate business questions into structured analyses and deliver clear, data-driven recommendations.
• Support campaign measurement, test-and-control analysis, performance tracking, and financial impact assessment across marketing initiatives.
• Help streamline and automate analytical processes to improve scalability, consistency, and speed of insight delivery.
• Support preparation of executive-ready materials, including performance updates, marketing insights, and strategic recommendation presentations.

Qualifications

Minimum Qualifications:

• 1-2 years of relevant experience in an analytical domain.
• Intellectual curiosity, strong attention to detail, and ability to learn quickly.
• Ability to derive insights from data, manage multiple priorities, and deliver results in a fast-paced environment.
• Strong problem-solving skills with the ability to structure ambiguous business questions.
• Strong collaboration skills with ability to build relationships across teams and challenge the status quo.
• Excellent business writing and presentation skills, with the ability to communicate insights clearly to stakeholders.
• Technical Skills: Strong knowledge of SQL, Python, Hive, SAS, and Advanced Excel required.
• Experience with Tableau, Power BI, VBA, or similar visualization / automation tools is preferred.
• Experience in marketing analytics, campaign measurement, target strategy, investment planning / optimization, or financial services analytics is preferred.

Academic Background:

• Bachelors in Statistics/Mathematics/Economics/Engineering/Data Science with relevant experience.
• Post Graduation in Statistics/Mathematics/Economics/Engineering/Management is a plus.

Shift timing would be 1 PM to 9 :30 PM

About Us

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Team

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.