Key Responsibilities

• Client Support: Serve as the primary liaison for institutional clients, addressing daily operational inquiries and transaction requests with accuracy and efficiency.

• Transaction & Account Management: Facilitate day-to-day banking activities, including cash management, lending processing, foreign exchange operations, and account profile maintenance.

• Compliance & Due Diligence: Execute end-to-end KYC and Customer Due Diligence (CDD) procedures, including trigger-event assessments, account lifecycle management, sanctions screening, and alert clearance in alignment with regulatory standards.

• Cross-Functional Collaboration: Work closely with Relationship Managers, Treasury, Operations, and Compliance/AML divisions to ensure seamless, timely execution of client requests.

• Data Integrity & Confidentiality: Safeguard sensitive client and internal data while upholding rigorous standards of accuracy and professional conduct.

• Team Development: Help mentor, onboard, and train junior team members as needed.

Candidate Qualifications

• Education: Bachelor's degree in Finance, Business Administration, Economics, or a related field.

• Professional Experience: 2+ years of relevant background in corporate banking support, client services, or RM support within the banking sector.

• Domain Knowledge: Deep understanding of commercial banking solutions, transaction processing, and operational risk controls.

• Regulatory Expertise: Hands-on exposure to onboarding documentation, KYC/CDD protocols, and regulatory compliance standards.

• Core Competencies: Strong multi-tasking abilities, sharp analytical capabilities, exceptional attention to detail, and sound problem-solving skills.

• Communication Skills: Excellent interpersonal and communication capabilities, comfortable collaborating across cross-functional teams and managing key client relationships.

• Language Skills: Proficiency in written and spoken English as well as Chinese (Cantonese and Mandarin).

• Technical Skills: Strong working knowledge of Microsoft Office software (Excel, Word, PowerPoint, Outlook).