Your New RoleAs the Customer Service & Showroom Consultant, you'll be the first point of contact for customers both in person and over the phone. You'll assist with enquiries, provide product information, process orders and ensure every customer receives outstanding service.Working Monday to Friday from 8:30am to 4:30pm, you'll enjoy a great work-life balance while playing a key role in the day-to-day success of the branch.Key responsibilities include:
- Welcoming and assisting customers in the showroom
- Responding to customer enquiries via phone and email
- Processing orders and maintaining customer records
- Using CRM and internal systems to manage customer information
- Building strong relationships with customers and internal teams
- Providing accurate information and solutions to customer needs
- Supporting general administration and branch operations
- Previous customer service experience is essential
- Retail or showroom experience is advantageous but not required
- Confidence using technology, CRM systems or the ability to learn new systems quickly
- Strong communication and interpersonal skills
- A positive attitude with resilience and a proactive approach
- Ability to work independently and as part of a team
- Excellent organisational skills and attention to detail
- $55,000-$60,000 + Superannuation
- Monday to Friday schedule with no weekend work
- Supportive and welcoming team environment
- Immediate start available
- Opportunity to develop valuable customer service and administration skills
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#3020871
About us
At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.
Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.
Looking for the right role for you?
At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.
Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.
Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.
Take the next step at hays.com.au
