Expressions of Interest - Customer Banking Specialist - Gold coast Area

• Multiple Customer Banking Specialist Positions - Expressions of interest.
• Flexible options available including:
  Monday to Friday 11.00am - 4.00pm or
  Monday to Friday 9.30am - 4.00pm

See yourself in our team

As the Customer Banking Specialist Relief in our Gold Coast Area you'll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers' financial needs and identify any changes
• Educate and demonstrate of our in-branch technology and digital banking options to customers
• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture

We're interested in hearing from people who have

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in retail environment that's busy and commercially driven
• A genuine interest in building a career with CommBank

Gold Coast Area covers:

• Beaudesert
• Loganholme
• Beenleigh
• Westfield Coomera
• Westfield Helensvale
• Runaway Bay
• Australia Fair, Southport
• Ashmore
• Surfers Paradise
• Pacific Fair
• Robina
• Stockland Burleigh
• Elanora
• Tweed City

Some of these roles are relief opportunities, which means reasonable travel may be required between branches.

With us, you'll help customers make informed financial decisions to achieve their goals. If this role matches your experience and career goals, apply today!

Aboriginal &/or Torres Strait Islander people encouraged to apply

PLEASE NOTE: Following submission of your application, you may be invited to complete an online assessment and digital interview. If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours. Completion of these assessments supports us in progressing your application through the recruitment process. Once expired, testing links can not be reset.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 29/09/2026