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IT Support Officer - L2

Hays Perth, Australia
Posted 3 hours ago Permanent Competitive

IT Support Officer - L2

Hays Perth, Australia
See job description for details
Level 2 IT Support Technician (8-Week Contract) | Immediate Start
About the OpportunityHays Technology is partnering with a well-established organisation based in Malaga to recruit an experienced Level 2 IT Support Technician for an initial 8-week contract to provide leave coverage.This is a hands-on support role suited to someone who enjoys working directly with users, resolving technical issues, and delivering excellent customer service in a fast-paced environment. You'll be supporting a diverse user base across a broad range of technologies and systems.

Key Responsibilities
  • Provide Level 2 desktop and end-user support both on-site and remotely
  • Troubleshoot and resolve hardware, software, and connectivity issues
  • Manage incidents, service requests, and escalations through the IT service management process
  • Perform user administration, asset management, and software deployment
  • Configure and support laptops, desktops, mobile devices, and peripherals
  • Collaborate with internal support teams, vendors, and stakeholders across multiple regions
  • Assist with project initiatives and technology rollouts
  • Support disaster recovery activities when required
What you'll need to succeed
  • Previous experience in a Level 2 IT Support or Desktop Support role
  • Strong knowledge of Microsoft 365, Active Directory, and Windows environments
  • Experience with Intune, endpoint management, and device administration
  • Excellent troubleshooting and problem-solving skills
  • Excellent written and verbal communication skills
  • Should be available to start within a week's time.
What you'll get in return
Immediate start available8-week contract providing leave coverage
Convenient Malaga location
Opportunity to join a supportive and collaborative IT team
Exposure to enterprise technologies and environments
Competitive hourly rates

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to Lovlin.Rashmi@Hays.com.au, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#3021430
Job ID  3021430
ABOUT COMPANY
Sydney, Australia
12100 Employees HR & Recruitment

About us

At Hays, we invest in lifelong partnerships that empower people and businesses to succeed. You are at the heart of everything we do. With over 50 years’ experience and a workforce of more than 10,000 people across 32 countries, we collectively put our customers, at the heart of everything we do.

Drawing on knowledge that’s unique to our scale, our commitment to understanding your needs and our ability to meaningfully innovate we are more than just a specialist recruitment business. By providing advice, insights and expertise on issues you face in today’s fast paced world of work, we’ll help you make the right decisions for tomorrow.

Looking for the right role for you? 

At Hays we know that finding the right role at the right time takes careful consideration. As your lifelong career partners, we’re by your side, every step of the way.

Whether you’re seeking a new opportunity or support in navigating a career change, we bring the expertise and the connections to partner with you to help you realise your ambition.

Providing an unmatched breadth of jobs across industries and professions whilst leveraging our knowledge, employer relationships, learning opportunities and support, we can offer you roles that challenge and excite you.

Take the next step at hays.com.au

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