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PC Security Engineer (Japanese Speaker)

DXC Technology Petaling Jaya, Malaysia
Posted 5 months ago Permanent Competitive
PC Security Engineer (Japanese Speaker)
Job Description:
  • The role is responsible to provide IT security services to our customers.
  • Monitor and report on all security related alerts, incidents and breaches and provide assistance in the investigation and resolution of security incidents, when required
  • Investigate endpoint agent AV related issues reported by users.
  • Produce monthly security reports for the clients
  • Manage endpoints with DLP and ensure policies are in agreement with client
  • Coordinate with relevant IT personnel to ensure that all security incidents are resolved in timely manner.
  • Manage all customer interactions in a professional manner with a strong emphasis on customer satisfaction
  • Utilize internal guidelines to properly fulfil client requests and resolve incidents received via e-mail or internal ticketing systems in a timely and detail-oriented manner.
  • Analyse and assess security incidents and escalate to appropriate internal teams for additional assistance.
  • Assist customers to effectively implement corporate security policies on existing information system.
  • Any other related work as requested by the Lead / Head to support achievement of the department's strategies and objectives.
  • Must have excellent verbal/written Japanese language skill

Education and Skiils required:
  • Bachelor's degree in a computer science or equivalent.
  • Fresh graduate with Cyber Security major is encouraged to apply.
  • Basic understanding of IT Security field.
Job ID  51441373
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