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Senior Relationship Manager

Affin Bank Kuala Lumpur, Malaysia
Posted 25 days ago Permanent Competitive
Senior Relationship Manager
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We continuously innovate to transform our financial services landscape - making banking better and easier. Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. You too can make a difference.

JOB PURPOSE

Assist HOD in credit acquisition of corporate loans/ financings to exceed targets as well as managing the team members.

ACCOUNTABILITIES

1. CREDIT ACQUISITION
  • Work with HOD and lead the Team Members with a focus on originating deals, wallet sizing, and cross-selling on an existing portfolio, exceeding clients' expectations and overall growth.
  • Work within the confines of the Risk Management framework.

2. ACCOUNT PROFITABILITY
  • Maximize earnings potential and revenue of relationships.
  • Review and monitor revenue performance.
  • Multiple products sold to clients.
  • Managing portfolio's ECL and ensuring asset quality of the portfolio.

3. CLIENT RELATIONSHIP MANAGEMENT
  • Support, identify, solicit, and establish a high-value client base for the bank
  • The ultimate ownership of customer relationships and customer interface
  • Activate opportunities and risk criteria.
  • Manage proactively a portfolio of corporate accounts by monitoring the status and credit risk of each account
  • Internal coordination/liaison with service delivery centers / HQ departments to maximize process efficiency and customer satisfaction

4. SERVICE MANAGEMENT
  • Promptness in completing annual reviews, other credit submissions, and preparation of Executive Summary, where necessary.
  • Ensure promptness and quality of credit processing
  • To present all annual review papers to Group Management Credit Committee
  • Monitor overdue accounts and undertake prompt measures to prevent deterioration of NPL.
  • Provide customer-level information to relevant parties within the Bank.
  • Facilitate the drawdown of facilities.

5. STAFF DEVELOPMENT
  • Mentor and coach to the Assistant Relationship Manager(s) (ARM)
  • Identify training needs and recommend ARM for development training.
  • When and where necessary, guide and advise the ARM on their portfolio management

6. COMPLIANCE WITH REGULATORY AND BANK POLICIES AND PROCEDURES
  • To comply with regulations and Bank's internal policies and procedures and provide feedback to ensure better efficiency.
  • Ensure that client instructions are duly effected by applying all standard checks and controls and coordinating with other departments including Operations/Finance/ Compliance.
  • Accurately assess the risk profile, suitability, and appropriateness of clients when marketing products and services by maintaining an accurate and up-to-date call report.
  • To manage the application of AML/CFT internal programs and procedures including proper maintenance of records and reporting suspicious transactions.
  • Apply regulatory requirements such as KYC, AML/CFT, and procedures at all times

7. ADDITIONAL RESPONSIBILITIES
  • Undertake additional responsibilities e.g. working committees etc. assigned by the immediate superior when required.

QUALIFICATIONS
  • Degree in Finance, Accounting, or equivalent.
  • Candidates with professional credit certifications such as PCC, CCE, BCP, and Chartered Banker will be an added advantage.
  • Minimum 6 years of banking experience with majority exposure to corporate banking and credit risk management.
Job ID  JR101208
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