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Senior Market Unit Operations Officer

Swiss Re Kuala Lumpur, Malaysia
Posted 13 days ago Permanent Competitive
Senior Market Unit Operations Officer
Come join the Executive Office team supporting the Reinsurance SID and Japan Market Unit (MU) as a key strategic and operational business partners to the MU Heads and Cross Functional Team . As part of a global team, the MU Operations Officer is a high-impact role crucial to the long-term success and resilience of the regional organization. You will be at the forefront of driving operational excellence and strategic initiatives across the APAC MU's, working directly with senior leadership across the business and global functions.

About the Role:

We're looking for a talented leader to coordinate cross-functional cooperation, acting as an essential link between executive leadership and operational teams. You'll be key to support and drive strategic planning, operational efficiency, and organizational transformation, and you will an important contributor to shape the operational and strategic direction of our MU operations in Japan and SID with a focus on Facultative, ensuring seamless execution of multi-faceted initiatives that span the entire organization, and driving our culture of taking accountability, driving simplicity and speed in decision making.

Reporting directly to the Director, Lead Market Unit Operations APAC, your core responsibilities will include:

  • Business Partner to the Fac UW Leader for SID, and the MU Head Japan, and cultivating and maintaining partnerships with key stakeholders across the whole Swiss Re group organization.
  • Leading cross-functional initiatives that drive business growth, operational excellence, and client satisfaction.
  • Supporting the creation and execution of SID Growth Strategy and Action Plans for target markets across APAC, ensuring alignment with corporate goals and market dynamics.
  • Developing and presenting executive-level reports and strategic recommendations to the business leadership, including reporting to CEO and BoD
  • Driving the execution of the Group Strategy, Must Win Initiatives, ensuring local implementation aligns with global objectives.
  • Work location is either Hong Kong, Kuala Lumpur or Singapore.

About the Team:

The Executive Office team is the cornerstone of our MU, empowering client-facing teams to surpass business objectives and solidify our position as the preferred partner for our clients. Our team is focused on operational excellence, driving continuous improvement through process optimization and data-driven insights. We champion a culture of accountability, providing transparency on key performance indicators to inform strategic decisions and measure success, and support in strategic and operational problem solving. By fostering operational rigor and embracing our top-tier office infrastructure, we ensure our organization remains agile, efficient, and ahead of the curve in an ever-evolving reinsurance landscape.

About You:

  • Degree in Business Administration, Finance or insurance related fields; MBA preferred.
  • 7+ years of progressive experience in similar role, consulting and/or the reinsurance/insurance industry; solid understanding of Property & Casualty business preferred.
  • Proven track record of project management leading complex, regional strategic initiatives and driving organizational change.
  • Strong strategic thinking and analytical skills, with the ability to translate complex data into actionable insights for executive decision-making.
  • Influencing and interpersonal skills, enjoys collaborate effectively across all levels of the organization, across functions and with external partners.
  • Continuous improvement and growth mindset both personally and professionally
  • Expert-level presentation, communication and influencing skills, with the ability to articulate complex strategies to diverse audiences, including Board members and C-suite executives.
  • Proficient in MS PowerPoint and Excel, advanced financial acumen and xls modelling skills
  • Global mindset with experience working in multicultural environments

This role offers an unparalleled opportunity to shape the future of our market units and make a lasting impact on the global reinsurance landscape. If you're ready to drive key changes across our business, supporting growth and operational excellence, we are looking forward to hearing from you.

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

Keywords:
Reference Code: 130243
Job ID  130243
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