Senior Governance / Transformation Manager - Head Office

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • HSBC Bank (M) Berhad
  • 19 Dec 18

Senior Governance / Transformation Manager - Head Office

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If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Global Trade and Receivables Finance

HSBC Global Trade and Receivables Finance is committed to helping companies of all sizes from every part of the world grow their business across borders. Offering a comprehensive range of forward-thinking supply chain and traditional trade solutions, the business has been repeatedly recognised by the industry's most prominent publications and associations with numerous awards for its strength in combining innovation and service excellence with end-to-end customer solutions.

We are now inviting qualified individuals to join this team in the role of Senior Governance / Transformation Manager - Head Office

Principal Responsibilities

Secure progress of necessary enhancements in progress and FCC embedding needs under a strong governance. The job holder have to shift scenario to a best proactive approach. As QA personal detects fails patterns on individuals or teams, Governance actively start to introduce trainings, reinforce communications, propose consequence measures and propose MSIIs with actions .


  • To manage a team responsible for the sampling and testing of FCC controls for GTRF Transaction Services as per the GTRF FCC Procedures.
  • Increase FCC awareness by ensuring GTRF staff are fully conversant with their responsibilities with regard to FCC related controls
  • Responsibility for the Quality Assurance for WOLF and Anti-Money Laundering checks.
  • Coordinate Internal and External Audit reviews - tracking all findings until closure
  • Provide MI to Senior Management analyzing trends and identifying and any potential risk areas.
  • Facilitate adequate and timely cascading of all procedural changes to avoid noncompliance with agreed procedures
  • Act as the liaison point between GTRF Transaction Services and the various risk functions
  • Implement and ensure adherence of GTRF transformation plans and efficiency tasks towards Processing and Client Services teams.
  • Monitor FCC, Regulatory and BQAP performance for the Country within the defined deadlines.
  • Providing support and guidance to the Department on areas of improvement/concern with regard to FCC, Regulatory and BQAP controls
  • Lead a highly motivated and skilled team, where skills and knowledge openly shared, which allows GTRF to meet the business objectives and contains risk.
  • To provide a platform to enable Group companies to significantly reduce their operating costs whilst maintaining Customer service standards.

Skills & Requirements
  • Strong International Trade experience working knowledge of ICC Publications UCP600, URC522 & URR725, ISBP et.
  • Experience in a transformation function and risk management would be preferred
  • Knowledge of key current regulatory change initiatives and their impacts on the GTRF business
  • Proven ability in leading a large team and strong people management.
  • An excellent understanding of the regulatory environment and expectations, interpretation of rules and guidance together with and other relevant regulations, codes and HSBC Group Standards.
  • Strong interpersonal skills with the ability to communicate effectively with both key stakeholder and Senior Management.
  • Ability to support decisions with sound reasoning.
  • Ability to clearly articulate business and regulatory implications of analysis and findings.
  • Highly motivated self-starter with proven ability to work collaboratively within teams and to deliver on time.
  • Capable leading multiple projects and deliverables at one time.
  • Strong managerial, communications, planning, organizational, decision-making skills.
  • Ability to maintain control, direction and motivation in an ever-changing environment.
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Issued by HSBC Bank Malaysia Bhd.