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Senior Executive/Executive, Global Payment Center (eBanking, IBG and RPP)

Hong Leong Bank Kuala Lumpur, Malaysia
Posted 16 days ago Permanent Competitive
Senior Executive/Executive, Global Payment Center (eBanking, IBG and RPP)
If you are looking to excel and make a difference, take a closer look at us...

We are looking for Senior Executive/Executive position handling dispute/recovery/queries/ investigation related to eBanking, IBG & RPP and perform general ledgers (GL) reconciliation. The successful candidates will be reporting to Manager, Global Payment Centre department.

Key Responsibilities:
  • Handle dispute / recovery / queries / investigate related to eBanking, IBG & RPP and ensure all cases are attended within the service level agreement (SLA).
  • Monitor IBG and RPP general ledgers (GL) and perform GLs reconciliation.
  • Prepare reports for Paynet, BNM or other relevant channels.
  • Perform DRP and BCP as per Paynet and BNM guidelines.
  • Prepare MIS reports.
  • Participate in UAT testing when is required and assist supervisor in monitoring the team.
  • Other's roles and responsibilities which may be assigned from time to time related to job scope.

Job Requirements:
  • Malaysian Citizen.
  • Bachelor's Degree in in any discipline or experience in payments or branch operations.
  • 3-5 years of working experience in banking or financial institution sector.
  • Good written and oral communication skills and ability to interact effectively with people at different levels.
  • PC literate with knowledge in Microsoft Office Appliances, self-driven, problem solving and result-oriented.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.
Job ID  JR0000017475
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