SDM (Process Excellence) SDM (Process Excellence) …

in Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
in Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
SDM (Process Excellence)
Job Description
  • Ensure process assessments leveraging process deep dive and diagnostic knowledge
  • Good knowledge around cross functional Process Map, FMEA, risk register, value stream mapping (VSM) & kaizen identification
  • Actively contributes to change implementation initiatives on the floor
  • Reports issues related to problems/opportunities to transformation leaders
  • Understanding of DMAIC & Lean methodology and the associated templates and roles and responsibilities
  • Proposes and elicits innovative digital solutions through discussions with team members by cascading information on Process Changes
  • Application of knowledge about Intelligent process automation (IPA) and its applicability in real world use cases
  • Understands and articulates problems/issues in a timely and accurate manner from the delivery/operations teams
  • Prepare business cases, project charters, Business Requirement Documents, (BRD) and use cases
  • Participate in exploring solutions for problems and process bottlenecks
  • Play pivotal role in executing transformation governance model to build the continuous improvement culture
  • Should deliver client presentations, business development and presales support for continuous improvement and innovation
  • Identify potential risk in the existing process. Manage a centralized risk register for the aligned process with mitigation and control plans
Profile of Desired Candidate
  • Must have project managed 5 high impact transformation projects
  • Must be Black belt certified from a reputed certifying body/organization (e.g. ASQ or equivalent) with excellent command in Lean/Six Sigma methodology
  • Must have experience in relevant domain & reputed KPO is preferred.
  • Must have 12 years of work experience with minimum 7 years of relevant experience
  • Must have excellent analytical, presentation & communication skill
  • Should be a self-starter
Education & Certification
  • UG - Any Graduate - Any Specialization
  • PG - Any Postgraduate
  • Black Belt Certification
  • PRINCE 2
  • PMP
  • COPC
  • ISO 13000 Risk assessment
Industry Type
  • Business process outsourcing / Information Industry

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