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Merchant Operations Executive, MY

Qashier Pte Ltd Kuala Lumpur, Malaysia
Posted 24 days ago Permanent Competitive
Merchant Operations Executive, MY
About the job Merchant Operations Executive, MY

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data?

Qashier is looking for a Merchant Operations Executive to join our Operations team. This role involves setting up and onboarding merchants, ensuring seamless order fulfillment, and delivering exceptional customer support.

Key responsibilities
  • Setting up and testing hardware before deployment based on sales requirement.
  • Managing logistics and order fulfillment, including promptly dispatching merchant orders, accurately managing inventory, and ensuring efficient delivery operations.
  • Developing expertise in Qashier's hardware, software, and service suite and conducting onsite and remote training for merchants.
  • Assisting merchants in diagnosing hardware and software issues as needed.
  • Fulfilling all other operational responsibilities.

What we look for in a candidate...

  • At least 1 year of experience in Operations, Customer Support, or Merchant Account Management.
  • Passion for technology, Fintech, and the retail industry.
  • Strong interpersonal skills with bilingual proficiency in oral communication.
  • Keen attention to detail and a customer-service-oriented mindset.
  • Strong creative problem-solving abilities.

Why Join Qashier? Join Qashier, a fast-growing startup with an innovative platform transforming the retail and F&B industries. You'll play a crucial role in driving growth and decision-making while enjoying fantastic learning and development opportunities within our tight-knit team. Make a strong impact by collaborating with teams and markets to achieve business objectives and create an impact across the board.

Ready to make an impact on FinTech biz? Click 'Apply' or connect with me via email at micah.bulatao@qashier.com, and let's chat!

About Us

Qashier (qashier.com) is a venture-backed startup that provides smart point-of-sale (POS) solutions that help merchants digitise their businesses. We are transforming the way retail operations and payments is done. Our flagship product is the Qashier Smart Terminal, a connected, multi-purpose device that combines a cloud-based POS software, integrated payment acceptance and a proprietary app store in one uniquely designed device. Manage entire stores with just one sleek terminal on the counter!
Job ID  LR4RX7WR
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