Discover your dream Career
For Recruiters

Manager, Group Agency Admin

Great Eastern Malaysia Kuala Lumpur, Malaysia
Posted 15 days ago Permanent Competitive
Manager, Group Agency Admin
Job Description:

  • Assist the Head of Department in supporting agency administration functions for Group Takaful Business.
  • Provide administrative support to the sales team and align job functions with organisational goals.
  • Supervise, monitor, and review the following functions:
    • Agent commission and compensation-related queries
    • Agent's tax requirements (CP58, 2% withholding tax, etc.)
    • Agent movement (appointment, reinstatement, resignation, termination, maintenance of contract, change of nominee, appointment of authorised persons)
    • Change of servicing agents
    • Agent conduct and servicing
    • Issuance of letters and appeal management
    • Ensure agent agreements align with governing guidelines
    • CPD hours and maintenance of contracts
  • Support IT and agency system business enhancement requirements and test plans.
  • Conduct business continuity and succession planning.
  • Supervise, monitor, and generate reports.
  • Assist in administering the agent portal, raising system access, etc.
  • Provide statistical reports on agency administration deliverables.
  • Supervise all personnel under the Agency Administration team.

Job Specification:

  • Degree holder in Insurance, Marketing, Business, or any other related professional qualification; higher professional qualifications are an added advantage.
  • Minimum of 5 years of industry experience, specifically in Agency Administration.
  • Familiarity with the Group Asia system and/or GMBTS system is an added advantage.
  • Good knowledge of the Takaful market and industry.
  • IT literate and proficient in Microsoft Office (Excel, Word, PowerPoint, and Access is an added advantage).
  • Strong business acumen and sense of urgency.
  • People-oriented and customer-focused.
  • Effective communication skills, both written and spoken.
  • Strong presentation and negotiation skills.
  • Strong analytical and problem-solving skills.
  • Good coordination skills.
  • Able to work under pressure and deliver within tight deadlines.
  • Good team player.
Job ID  240000MN
More Jobs From Great Eastern Malaysia
Great Eastern Malaysia
Assistant Manager, Complaints_BCM and Admin
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Contract Clerk, Group Admin
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Business Development (GEGM Agency Distribution-Kuala Lumpur)
Great Eastern Malaysia
Kuala Lumpur, Malaysia
5 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Agency Planning & Performance
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Agency Planning and Performance
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Agency Recruitment
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Agency Recruitment
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Customer & Agent Service Centre
Great Eastern Malaysia
Klang, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Assistant Manager, Customer & Agent Service Centre
Great Eastern Malaysia
Klang, Malaysia
23 days ago Full time Competitive
Great Eastern Malaysia
Manager, Complaint Handling, BCM & Admin
Great Eastern Malaysia
Kuala Lumpur, Malaysia
23 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This
Prudential plc
Assistant Manager, Agency Training
Prudential plc
Kuala Lumpur, Malaysia
Allianz
Agency Development Manager
Allianz
Kuala Lumpur, Malaysia
Great Eastern Malaysia
Assistant Manager, Complaints_BCM and Admin
Great Eastern Malaysia
Kuala Lumpur, Malaysia
Great Eastern Malaysia
Contract Clerk, Group Admin
Great Eastern Malaysia
Kuala Lumpur, Malaysia