• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 20 Nov 17

MYS CTSM KL - Team Lead

MYS CTSM KL - Team Lead

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Documentation and Information Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17069654


Job Purpose:
  • The ICG KYC BSU is an AML/KYC support and control function within the Institutional Clients Group responsible for the preparation, development, due diligence and approval of the KYC Record and associated documentation in partnership with Relationship Management and Compliance
  • The job focuses primarily on ensuring timely and effective KYC Record processing for the relevant client groups
Job Background/Context:
  • The successful candidate will have direct responsibility for the day to day operation of a local team of KYC analyst supporting 8 countries ensuring that all operational activities completed to support these countries are done to a high standard
  • The successful candidate will be responsible for the on-going development of staff within the teams
  • The successful candidate will play a central role in the local leadership team, reporting direct to the Operations Manager and will act as back up to them
  • The candidate will be tasked with representing the Kuala Lumpur office on global KYC BSU projects/quality initiatives
  • This role will require the successful candidate to assist with coordination and promotion of continuous improvement of procedures, processes and standards across the operation to achieve high levels of customer service, cost-effectiveness and maximum efficiency
  • Continual interaction is required with global and regional seniors including but not limited to Global KYC BSU Management, Relationship Management, Compliance/AMLCOs, and Product groups


  • University Degree preferably in Business/Finance, Math, Economics, Engineering, Optimization, or Law
  • Pro-active thinking and execution abilities
  • Detailed oriented balanced with a strategic view
  • Demonstrated effectiveness in people management - in particular motivation, development, and teamwork
  • Demonstrated effectiveness process management - in particular target setting, prioritization and operational effectiveness
  • Ability to multitask and prioritize
  • Ability to work well under pressure and tight time frames
  • Manage up effectively
  • MIS and metrics and efficiency analysis skills - ability to benchmark and track performance improvement
  • Pro-active, flexible, have good organizational skills and must be team player
  • Ability to work in a dynamic environment