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IT Department - Officer

Mizuho Bank (Malaysia) Berhad Kuala Lumpur, Malaysia
Posted 4 days ago In-Office Job Permanent Competitive

Qualification 

- Open to Malaysian Only

- Preference will be given to candidates with a diploma / degree in information systems/computer science or a related field

- Knowledge of computer, parts and equipment  

- Willingness to work under irregular hours and the occasional weekends

- Good communication skills in English, Malay for spoken and written

- Have a positive work attitude and the ability to work in groups

Job Description 

Operate and monitor core banking system and supporting hardware

Operate and monitor application

Perform daily backup

Perform basic troubleshooting

Perform any other IT related duties assigned

Support daily issues

Perform troubleshooting on problematic software and hardware

Coordinate and provide Support with IT Team to ensure the systems stable

Reply and Support to user requests and queries

Escalate unresolved issues to the next level of support

Other Requirement

This role will be in shift basis, morning shift and night shift.

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