Discover your dream Career
For Recruiters

Assistant Manager / Manager, Strategic Partnerships & Project Delivery

Hong Leong Bank Kuala Lumpur, Malaysia
Posted 8 days ago Permanent Competitive
Assistant Manager / Manager, Strategic Partnerships & Project Delivery
If you are looking to excel and make a difference, take a closer look at us...

  • As a member of the Payments, Partnerships and Fintech Ecosystem team, your role will be to work with internal, external and ecosystem partners (Bigtechs, Fintechs, Startups and Public Agencies) to co-create and deliver high impact projects as part of HLB's 3-5 year transformation plan
  • This role involves both strategic planning and hands-on execution, requiring a balance between high-level thinking and practical implementation, focusing on growth and cost optimisation initiatives spanning across digital, innovation, business transformation and product domains. This will encompass initiatives across the bank including Retail Banking, Business/SME Banking, Islamic Banking and HLB's regional operations (Singapore, Vietnam & Cambodia).
  • Assist the leadership team in creating customer-focused strategies for the four stages of customer interaction: attracting new customers, acquiring them, facilitating transactions, and engaging them over time. The goal is to develop compelling solutions, offerings and exceptional customer experiences that provide a competitive advantage to contribute to market share and revenue growth.
  • Translate strategies into actionable outcomes by collaborating with our partners: (1) Internal Partners i.e. cross-departmental stakeholders e.g. product, channel, technology, operations & supporting business functions and (2) External Partners e.g. bigtechs, fintechs and start-ups) to drive high impact outcomes
  • The project delivery scope includes creating customer offerings that are desirable (solutions or product features that meet customers' needs), commercially viable (the potential to be profitable and successful in the market) and technologically feasible (implementable with current /or near future digital capabilities)
  • Examples of such high impact initiatives include innovating on new product bundling and offerings, digitalising customer journeys (e.g. digital, branches, contact center, sales force enablement, enhancing online-to-offline / offline-to-online omni-channel experiences) to drive revenue growth, forging partnerships and co-creating solutions to enter new vertical markets / new customer segments or initiatives that may potentially change and disrupt the market.

Job requirement

  • Degree /or Masters in a business or technology related domain
  • Minimum 3-5 years of relevant work experience
  • Candidates with working experiences from startups, technology companies and management /strategy consulting firms are welcomed
  • Past experiences in design thinking, process re-engineering (LEAN, Six Sigma) and project
  • management (PMP) especially on new technology adoption projects would be desirable
  • Demonstrate innovative thinking, understanding of emerging technology & customer behavioral trends, identifying opportunities within / outside the financial services industry and translating them into viable high business impact initiatives
  • Demonstrated ability to work in a matrix environment with different cultures and background
  • Experienced in managing business or transformation projects end-to-end - from strategy to execution.

About Hong Leong Bank

We are a leading financial institution in Malaysia backed by a century of entrepreneurial heritage. Providing comprehensive financial services guided by a Digital-at-the-Core ethos has earned us industry recognition and accolades for our innovative approach in making banking simpler and more effortless for our customers. Our digital and physical offerings span across a vast nationwide network in Malaysia, strengthened with an expanding regional presence in Singapore, Hong Kong, Vietnam, Cambodia, and China.

We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our "Digital at the Core" ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.

Realise your full potential at Hong Leong Bank by applying now.
Job ID  JR0000016940
More Jobs From Hong Leong Bank
Hong Leong Bank
Manager - Payments, Partnerships, Fintech Ecosystems (Digital Projects & Business Development)
Hong Leong Bank
Kuala Lumpur, Malaysia
8 days ago Full time Competitive
Hong Leong Bank
Assistant Manager, Business Development & Strategic Transformation
Hong Leong Bank
Kuala Lumpur, Malaysia
26 days ago Full time Competitive
Hong Leong Bank
Assistant Manager, Process Improvements & Partnerships
Hong Leong Bank
Kuala Lumpur, Malaysia
26 days ago Full time Competitive
Hong Leong Bank
Manager - Group Operations (Contact Centre - Project & Process Improvement)
Hong Leong Bank
Kuala Lumpur, Malaysia
26 days ago Full time Competitive
Hong Leong Bank
Asst Manager - Personal Financial Services Credit (Portfolio Reporting & Management)
Hong Leong Bank
Kuala Lumpur, Malaysia
1 day ago Full time Competitive
Hong Leong Bank
Assistant Manager / Senior Executive - Reporting & Analyst (Network Banking)
Hong Leong Bank
Kuala Lumpur, Malaysia
4 days ago Full time Competitive
Hong Leong Bank
Sr Exec/Asst Manager - HLISB (Shariah Secretariat & Research)
Hong Leong Bank
Kuala Lumpur, Malaysia
26 days ago Full time Competitive
Hong Leong Bank
Assistant Manager - Business & Corporate Banking (Operational Risk)
Hong Leong Bank
Kuala Lumpur, Malaysia
26 days ago Full time Competitive
Hong Leong Bank
Manager - Business & Corporate Banking (Business Transformation - SME)
Hong Leong Bank
Kuala Lumpur, Malaysia
26 days ago Full time Competitive
Hong Leong Bank
Business & Corporate Banking (Transaction Banking - Implementation & Integration)
Hong Leong Bank
Kuala Lumpur, Malaysia
8 days ago Full time Competitive

Boost your career

Find thousands of job opportunities by signing up to eFinancialCareers today.
More Jobs Like This