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Account Manager

London Stock Exchange Group Kuala Lumpur, Malaysia
Posted 1 month ago Permanent Competitive
We are seeking a multifaceted individual to join our team as an Account Manager based in Kuala Lumpur, Malaysia. You will be a key player in leading and growing relationships with our clients, contributing to revenue growth, and ensuring client satisfaction.

Key Responsibilities:

Client Relationship Cultivation: Establish yourself as the primary point of contact for a diverse portfolio of accounts with varying degrees of strategic complexity. Sustain robust client relationships, focusing on enhancing client retention and proactively identifying novel sales opportunities.

Strategic Revenue Growth: We employ strategic account management techniques to not only maintain but elevate revenue from existing accounts. You should be able to strategically navigate the intricacies of upselling, ensuring a nuanced approach tailored to the unique needs of each client.

Go-to-Market Planning: Architect and implement comprehensive go-to-market plans for the assigned accounts, meticulously considering the distinctive challenges and opportunities embedded within the Malaysian market. Strive for an approach that transcends the conventional, ensuring a tailored strategy for each client.

Dynamic Sales Expertise: Showcase an advanced proficiency in every facet of the sales cycle, showcasing adaptability in crafting strategies that resonate with both client needs and evolving market conditions. Be a dynamic force in the sales arena, staying ahead of industry trends and client expectations.

Price Optimization Leadership: Lead the annual price increase process with finesse, ensuring an effective and optimized price realization strategy across all products and services. Be at the forefront of maintaining competitive yet lucrative pricing structures.

Renewal Excellence: Implement and uphold a robust customer lifecycle framework, emphasizing strong renewal execution to minimize cancellations. Demonstrate a proactive approach in safeguarding and enhancing long-term client relationships.

Industry Collaboration: Engage with industry peers with a level of finesse that goes beyond conventional interactions, positioning yourself as a thought leader within the industry landscape

Qualifications and Expertise -

- Strong product & workflow expertise and advanced industry knowledge

- Proven experience in account management, sales, or a related role

- Professional certifications recommended.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject .

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.
Job ID  R0081487
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