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APAC Corporate Actions Team Leader

FNZ Group Kuala Lumpur, Malaysia
Posted 8 days ago Permanent Competitive
APAC Corporate Actions Team Leader
Role Description

FNZ is an asset custodian. This means we hold client assets in our names as nominee and are responsible for the administration of those assets. FNZ also administers a number of Domestic and International assets on behalf of our clients, and these assets are held with external custodians.

The role of a Corporate Actions Team Leader is to manage the processing of all corporate events that occur ensuring that the underlying beneficial owners receive the level of service in both accuracy and timeliness that owners would get if assets were held in their own name. The product range of assets we administer includes Managed funds, Equities and Fixed Interest. This will be across all platforms supported throughout APAC region.

The role will also include responsibility for the investigation of system issues, Qualifying Holdings breaks and the correction of errors/omissions to client accounts, as well as working on a number of projects that the team delivers with regards to on-boarding new clients, developing new automated functionality on and Regulatory changes across the region.

The position is located within the Investment Operations division of FNZ.

Team Responsibilities

Daily management of team BAU to ensure all aspects are delivered within SLA/KPI requirements, this also includes Control Account Exception Reporting, Client Deficit Reporting, Team Checklists are completed daily, Platform Issue Log Management, Email Inbox Management, Escalations to APAC CA Manager in accordance with the escalation policy.

Working with your team with regular One2Ones aligned with the Competency & Capability Frameworks.

Review of team Compliance and Regulatory requirements to ensure FNZ meet these requirements as set out in the:
  • External Audit
  • Internal Monitoring Review's
  • Internal Audit's

Review staff training to encompass internal procedures & external factors that determine how FNZ process our procedures to remove any key person dependencies and keep the team highly skilled.

Ensuring the teams procedure documentation is located on Confluence and up to date with regular (bi-annual) reviews to ensure accuracy, these should also include a version control and Risk Assessment.

Delivery of testing requirements for all regression and functional testing requirements.

Documentation of system failures and manual workarounds logged with Delivery teams and prioritised in-line with the department priorities.

Specific Role Responsibilities

Responsibilities of the role include (but not exclusive to):
  • Processing mandatory and voluntary corporate actions on Managed Funds, Equities and Fixed Interest products within Key Performance Indicator targets. The role will include the allocation of coupon and dividend income, maturities, fund closures, non-income corporate action events such as rights issues, takeovers, stock splits, conversions, share purchase plans, and IPO's.
  • Sourcing of all relevant information, either from fund managers, data feeds, Bloomberg, custodian agents or relevant market exchange websites to ensure corporate actions are processed correctly.
  • Liaison with the Client Relationship and Support team to ensure all relevant information is communicated effectively to and from underlying clients.
  • Maintaining internal stock and cash ledger control accounts and clearing them on a daily basis.
  • Reconciling client holdings versus agent holding to ensure that they match during a corporate action.
  • Working with the IT department to develop system enhancements to improve the efficiency and accuracy of corporate action processing.
  • Working with FNZ management and other team members to enhance processes for greater efficiencies and controls within the business. This includes keeping the team's procedures up to date.
  • Communicating effectively with 3rd parties i.e. fund managers, custodian agents and brokers, to ensure everyone has a clear understanding of both incoming and outgoing corporate event notifications.
  • Testing team process related functions in context of project releases and general regression testing where required.
  • Daily management of CA BAU to ensure all aspects are delivered within SLA/KPI requirements, MI reporting, team checklists, platform issue log management, email inbox management.
  • Working alongside the CA manager to motivate and engage the team in order to achieve company and team goals.
  • Deliver tailored staff development plans in regular one2ones alongside CA manager.

Performance Assessment

Competencies identified to perform the role effectively include (but not exclusive to):
  • Proven Time Management and Planning skills
  • Complete tasks accurately, completely and to agreed deadlines/ targets (KPI's) according to the standards and procedures outlined.
  • Ensures that outputs meet required standards and the needs of internal and external clients
  • Information Sharing/ Teamwork
  • Excellent team player assisting colleagues when necessary
  • Demonstrate a willingness to take on team tasks and responsibilities
  • Approach all tasks with drive and enthusiasm
  • High standard of record keeping
  • Ensure increased efficiencies with the team operating off the same, up to date, information
  • Ownership and Responsibility
  • Demonstrates personal accountability by flagging errors to the Team Manager and taking corrective action promptly
  • Escalates issues promptly and responds positively to feedback

Experience required

Corporate actions analysts should have a background and interest in financial markets ideally with exposure to corporate actions.

  • Tertiary Qualification
  • Minimum of three years experience in Operations is required
  • Minimum of one years experience in Corporate Actions is required
  • Intermediate Microsoft Office (Including MSSQL Server 2008) skills required
  • Attitude to execute, deliver and succeed
  • High attention to detail
  • Proven communications skills
  • Ability to solve Financial Market and IT System issues
  • Enthusiastic and able to perform role autonomously while being a team player and contributing to the overall success of the team and wider business
  • Proven project delivery

As in any financial institution we experience busier periods i.e. end of financial quarters which require all staff to pull together and potentially work extra hours as required. Hence the ability to work well in a team environment and meet deadlines is essential in this role.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).

Together with our customers, we help over 20 million people from all wealth segments to invest in their future.
Job ID  REQ-10978
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