Client Security Operations Specialist
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Your Role and Responsibilities
Risk and Compliance Management Organisation has coverage across the following Competencies: SSO, R&CM, Security Services, EUS, Network Services.
The Client Security Operations Specialist is a support role and the related cost is in most cases included in the proposal to client. This role engages with the client, auditors, and the delivery environment. Client expectation is to have a counterpart with security skills to drive security issues and to be used as an escalation point for security matters. Within R&CM this responsibility falls with the Client Security Operations Specialist or Manager. If a Client Security Operations Manager is assigned to the supported account, the Client Security Operations Specialist will support the Client Security Operations Manager with discharging their responsibilities. If no Client Security Operations Manager is allocated, the Client Security Operations Specialist will be the single point of contact for the client and IBM. The role is needed to protect IBM and the Client from security threats and risks.
The role of Client Security Operations Specialist is to handle and govern security matters with the client and within IBM. If warranted a Client Security Operations Associate will be allocated to the account and will assist, at the direction of the Client Security Operations Specialist, with the discharging of their responsibilities in line with the Client Security Operations Associate job description. In this scenario the Client Security Operations Specialist has functional responsibility of the Client Security Operations Associate. This includes work allocation, training, coaching and oversight. If no Client Security Operations Associate is allocated to the supported account, the Client Security Operations Specialist will assume all the responsibilities of the Client Security Operations Associate job description.
The Client Security Operations Specialist works as a part of the Account team, receiving information from the Client Security Operations Manager or client directly to guide the DPE and IBM internal teams in relation to security processes and security tasks that need to be executed.
Attributes of this position include the following: Reporting & Accountability:This position reports directly to the Manager, Client Security Operations. The position functionally reports directly to the Client Security Operations Manager if a Client Security Operations Manager is allocated to the assigned account/s.
Position Summary: The Client Security Operations Specialist assumes all of the responsibilities stated in the Client Security Operations Associate job description. The Client Security Operations Specialist either accepts those responsibilities directly when no Client Security Operations Associate is assigned or they accept functional responsibility over a Client Security Operations Associate when one is assigned and they accept the role of work allocation, training, coaching and oversight over the Client Security Operations Associate. It is the Client Security Operations Specialist's overall objective to: Assist the Delivery Project Executive (DPE) in achieving and maintaining compliance to the Client Security Policy and ensuring that all contractual security requirements are met. Provide client interfacing management for contracted security services and account security management
Required Professional and Technical Expertise
In addition to the Client Security Operations Associated job description skills, the Client Security Operations Specialist must; Possesses comprehensive knowledge of business processes, tools, security, risk and policies and a broad background in helping others to interpret security requirements. Strong communication and negotiation skills for regular interaction with peers, Cluster/Accounts, competencies, audit, client and senior management. Writes clear and concise reports. Ability to understand technical issues and provide an executive level summary. Possesses strong project management skills and ability to plan and lead programs. Leads root cause analysis leading to account changes that result in an improved risk posture.
Preferred Professional and Technical Expertise
Have security advisory experience, risk management, issue management and policy management.
Good to have certifications:
CISA, CISM, ISO27001 Lead Implementer or ISO27001 Lead Auditor.
About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!
Your Life @ IBM
What matters to you when you're looking for your next career challenge?
Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.
Impact. Inclusion. Infinite Experiences. Do your best work ever.
IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
For additional information about location requirements, please discuss with the recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Preferred Education:
Master's Degree Commissionable: